01
Purpose
Mopi is designed to revolutionize transportation services by offering a subscription-based model that ensures predictable and fixed pricing for users. This approach allows customers to plan their travel and manage transportation costs without the fluctuations typical of dynamic pricing models seen in traditional ride-sharing services.
By providing a consistent and cost-effective alternative, Mopi aims to enhance user experience through reliable and affordable transportation solutions. The platform emphasizes convenience and financial predictability, making it an attractive option for individuals seeking dependable transportation arrangements.
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Client Problem Statement
03
Solutions
Develop a user-centric mobile application for passengers featuring real-time tracking of transportation partners. Integrate an advanced availability tracking system that ensures timely rides and minimizes waiting periods.
Integrate real-time GPS tracking to provide live location updates for both passengers and drivers. Incorporate an SOS feature for emergencies, enabling users to quickly alert authorities or emergency contacts in case of any incidents during the ride.
The passenger app should provide a seamless booking experience, including easy navigation, clear ride status updates, and upfront pricing information.
Develop an advanced algorithm for subscription based pricing model to calculate average transportation costs, taking into account factors such as distance, time, and demand, to ensure competitive pricing while maintaining profitability.
For Driver app, include functionalities for route optimization, trip history, earnings tracking, and performance metrics to assist drivers in managing their operations effectively.
Implement a secure two-step verification process for both drivers and passengers. This can include verification through In app and through notification.
Establish a multi-channel customer support system encompassing chat, email, and phone support. For complex issues, ensure seamless escalation to human agents for resolution.
Incorporate comprehensive feedback mechanisms within both passenger and driver applications. Allow users to rate and review their ride experiences, providing feedback on drivers, passengers, and the platform itself.
Develop a dedicated mobile application for drivers that enables them to plan and schedule their trips efficiently. Incorporate features allowing drivers to accept trips based on their preferences and availability.
04
Features
Passenger’s
Features
Driver’s
Features
05
Challenges
Creating an advanced algorithm capable of accurately calculating transportation costs with seamless integration of real-time data such as traffic patterns and demand fluctuations into the pricing model, ensuring competitive and fair pricing at all times.
Ensuring consistent performance and feature parity across multiple operating systems (iOS, Android) presents a critical challenge in maintaining a high-quality user experience. Additionally works efficiently without impacting much battery consumption.
Providing users with robust control over when and how their location is shared while ensuring the delivery of accurate and timely location updates with minimal lag.
Implementing secure and reliable payment gateways capable of supporting recurring payments. This includes providing drivers with clear and transparent payment schedules and histories, ensuring financial transactions are seamless and trustworthy.
Effectively highlighting new and existing features to users in a manner that is informative yet non-intrusive. Ensuring that these feature highlights are integrated in a way that does not adversely impact the app’s overall performance.
Developing sophisticated algorithms to efficiently match passengers with similar routes and schedules. Additionally, implementing mechanisms for fair and transparent cost splitting, ensuring equity and satisfaction among all users involved in ride-sharing.
06
Benefits
07
Technology
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Client Feedback
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09
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I am thoroughly impressed with the performance and functionality of the application. The seamless real-time conversations enabled by the quick communication features have truly elevated our users’ experience, making dynamic interactions effortless. Additionally, I must commend the team for delivering the product on time and promptly addressing any issues that arose, providing solutions promptly. It has been a great experience working with such a dedicated and responsive team.